Becoming the digital insurer of the future

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Customer experience, new business models, operations, and teaming: winning with the Intelligent Cloud

Insurance carriers are faced with immense change on all fronts. As they respond, a deciding role will be played by culture, portfolio choices, business model innovation, and ecosystem participation. Underpinning this will be long-term partnerships with technology leaders and integrators. In this environment, Microsoft, with cutting-edge investments in the Intelligent Cloud and a galaxy of selected partners, is uniquely positioned to help carriers enhance business agility, differentiate on service, grow profitable business, and prepare for the workforce of the future.

February 26, 2019


Join us in Brussels for a full-day Executive Briefing to explore how Microsoft and chosen partners can help boost your digital transformation – touching upon customer experience, business model innovation, operational efficiencies, agility, secure and future-ready collaboration, and, of course, the Intelligent Cloud.

In this invitation-only Executive Briefing, we will share Microsoft’s point of view on digital transformation in the insurance industry, discuss customer examples, provide technology updates and, together with you, create the opportunity for dialogue amongst industry leaders. We look forward to welcoming you to the Microsoft EBC in Brussels as we seek to ‘Empower every person and every organization on the planet to achieve more’.

›› Agenda

08:30 - 09:00 Registration and coffee
09:00 - 09:30 Welcome address: Insurance industry imperatives
09:30 - 10:15 Artificial intelligence at Microsoft - the expert view
10:15 - 11:00 Insuretech perspective: augmenting insurance through AI
11:00 - 11:30 Networking and coffee
11:30 - 12:15 Operational excellence: Robotic automation beyond cost savings
12:15 - 13:00 Internet of Things: From Hype to Value
13:00 - 14:00 Networking and lunch
14:00 - 14:45 Deep inside LinkedIn: Re-envisaging the workforce
14:45 - 15:30 Innovating in the Cloud
15:30 - 16:00 Networking and coffee
16:00 - 16:45 Future of digital ecosystems: Swiss Re perspective
16:45 - 17:00 Wrap up and next steps
17:00 - 18:00 Networking and drinks

›› Who should attend

These workshops are intended for senior business executives from Life, Health and General Insurance Carriers in Europe, the Middle East, and Africa.

›› Featured speakers

Srikanth Chander Madani
Industry Advocate, Financial Services, Microsoft

Open Biography...

Based in Zurich, Switzerland, Srikanth is part of Microsoft’s worldwide financial services group, with a remit to ensure that client engagements keep the customer and industry in mind, in line with the CEO’s vision to move from a product to a customer centric organization. He is especially excited about his role given the immense change the insurance industry is going through.

With an MBA from the University of St Gallen and a Bachelor’s in Computer Engineering from the University of Pune, Srikanth is comfortable on both business and technology, having almost two decades of professional experience in insurance, consulting, and telecommunications, in Switzerland, Germany, the UK, and Cyprus.

Prior to Microsoft, Srikanth worked as the global Head of Strategy for the multi-billion-dollar Property & Casualty division of one of Europe’s largest insurers, focusing on strategy creation, investor narratives, performance management, and strategic projects like market entry, asset disposal, and organizational restructuring. His most recent executive education centred on Disruptive Innovation from IMD, Lausanne and on Design Thinking and Managing Digital Product Creation at the University of St Gallen.

Laurent Verdier
CTO - Industry Technology Strategist – Microsoft WW Financial Services

Damien Philippon
COO, Co-Founder at Zelros

Marcel Molenaar
Country Manager LinkedIn Benelux

Gavin Simpson
Global Alliance Lead at Blue Prism

Claire Hulett
Microsoft Partner Director EMEA, at Blue Prism

Jason Cripps
Global Head of Operational Excellence - Enterprise Transformation at Zurich

Dr. Evangelos Avramakis
Head Digital Ecosystems R&D at Swiss Re

Open Biography...

Evangelos is a recognized thought leader and advisor in the insurance industry and works for the Swiss Re Institute. He is a design thinker and a holistic, interdisciplinary, and implementation-oriented strategist and doer. Thus, among other tasks he liaises strongly with academia, insurtech, and start-up ecosystem. His main focus covers forward looking market developments, digital ecosystems, omni channel management, and business model innovation. He worked several years in strategy consulting as well as in the life and health primary insurance industry in various senior managing and steering positions such as marketing & sales, business development, customer and experience management, and market strategy.

Chris Payne
Head of EY Technology Sales EMEIA,
EY UK Insurance Head of Technology,
ZIG UK Client Service Partner

Open Biography...

Chris joined EY in September 2004 from Specialist Insurance Consultancy Impact Plus

He has over 20 years insurance / financial services and consulting experience including 7 years with American Express in which he operated in a number of commercial roles including senior affinity and partnership marketing positions, he has a particular focus on General Insurance.

Chris is responsible for EY’s Technology activities across for the UK, including Re-platforming,Strategic Partnering and Insurtech, Key clients include ZIG, being the ZIG UK Client Service Partner, and AXA.

Chris has an Honours Degree in Business and Marketing.

Brandon Nuttall
Core Insurance Solution Lead, Technology Enabled Transformation, EY UK

Open Biography...

Brandon joined EY in 2014 from Guidewire Software. He has over 10 years of experience with core insurance transformation programmes in the UK and across wider Europe, with a focus on Guidewire technologies. Brandon has a Master’s degree from Vanderbilt University in Computer Science.

Nick Brady
Senior Program Manager at Microsoft’s Artificial Intelligence Engineering division

Open Biography...

Nick helps organizations better understand how AI can accelerate the pace with which they achieve digital transformation. He works with C-level executives, senior business and technology decision makers, and Microsoft's most valued enterprise customers, vendors, and partners in all industries and sectors all over the world. Nick studied Computer Science and Management, earning his Master's from Purdue University.

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