Becoming the digital insurer of the future

Customer experience, new business models, operations, and teaming: winning with the Intelligent Cloud

Insurance carriers are faced with immense change on all fronts. As they respond, a deciding role will be played by culture, portfolio choices, business model innovation, and ecosystem participation. Underpinning this will be long-term partnerships with technology leaders and integrators. In this environment, Microsoft, with cutting-edge investments in the Intelligent Cloud and a galaxy of selected partners, is uniquely positioned to help carriers enhance business agility, differentiate on service, grow profitable business, and prepare for the workforce of the future.

February 26, 2019


Join us in Brussels for a full-day Executive Briefing to explore how Microsoft and chosen partners can help boost your digital transformation – touching upon customer experience, business model innovation, operational efficiencies, agility, secure and future-ready collaboration, and, of course, the Intelligent Cloud.

In this invitation-only Executive Briefing, we will share Microsoft’s point of view on digital transformation in the insurance industry, discuss customer examples, provide technology updates and, together with you, create the opportunity for dialogue amongst industry leaders. We look forward to welcoming you to the Microsoft EBC in Brussels as we seek to ‘Empower every person and every organization on the planet to achieve more’.

›› Agenda

08:30 - 09:00 Welcome coffee
09:00 - 09:30 Welcome - address on insurance industry imperatives
09:30 - 10:15 Boosting the customer experience with bots
10:15 - 11:00 Start-up view: AI for Augmented Insurers - Internet of Things and the changed risk landscape
11:00 - 11:30 Networking and coffee break
11:30 - 12:15 Operational excellence: using robotic automation to go beyond cost savings
12:15 - 13:00 Winning in the API economy
13:00 - 14:00 Networking and hot lunch
14:00 - 14:45 Re-envisaging the workforce: culture and collaboration
14:45 - 15:30 Innovating in the Cloud
15:30 - 16:00 Networking and coffee break
16:00 - 16:45 Redistributing the future: showcasing Microsoft R&D
16:45 - 17:00 Wrap up and next steps
17:00 - 18:00 Networking and drinks

›› Who should attend

These workshops are intended for senior business executives from Life, Health and General Insurance Carriers in Europe, the Middle East, and Africa.

›› Featured speakers

Srikanth Chander Madani
Industry Advocate, Financial Services, Microsoft

Open Biography...

Based in Zurich, Switzerland, Srikanth is part of Microsoft’s worldwide financial services group, with a remit to ensure that client engagements keep the customer and industry in mind, in line with the CEO’s vision to move from a product to a customer centric organization. He is especially excited about his role given the immense change the insurance industry is going through.

With an MBA from the University of St Gallen and a Bachelor’s in Computer Engineering from the University of Pune, Srikanth is comfortable on both business and technology, having almost two decades of professional experience in insurance, consulting, and telecommunications, in Switzerland, Germany, the UK, and Cyprus.

Prior to Microsoft, Srikanth worked as the global Head of Strategy for the multi-billion-dollar Property & Casualty division of one of Europe’s largest insurers, focusing on strategy creation, investor narratives, performance management, and strategic projects like market entry, asset disposal, and organizational restructuring. His most recent executive education centred on Disruptive Innovation from IMD, Lausanne and on Design Thinking and Managing Digital Product Creation at the University of St Gallen.

Laurent Verdier
CTO - Industry Technology Strategist – Microsoft WW Financial Services

›› Confirm your attendance

Please apply early; attendee numbers and profiles will be strictly limited to create an environment for an exchange of thoughts and for the exploration of joint opportunities.

February 26, 2019

The purpose of the EBC Series is to reach of broad set of Enterprises. We accept two attendees per registered company.

Practical information